Get Quotes from Top Flooring Contractors in Boston, MA

Questions to Ask Before Hiring a Flooring Contractor in Boston

Over 30 percent of prospective homebuyers believe that hardwood flooring is a must-have, making them one of the most desired features for both new and renovated homes. However, attempting to install any type of new floors yourself or even replace or refinish old ones without the right materials, equipment, and knowledge can end up costing you time and money. Hiring the services of a good flooring contractor will

  • Prevent common DIY errors like wrong measurements and poor surface preparation
  • Provide you with access to high-quality flooring materials
  • Guarantee a properly and timely completed job
  • Reduce the occurrence of on-the-job injuries
  • Boost your home value by up to 10 percent

As such, whether you want to install, replace, repair, or refinish your flooring, asking the following questions during your search for flooring contractors in Boston can help ensure that you hire a licensed, insured, experienced, and well-equipped professional for the job:

Are You Licensed to Practice as a Flooring Contractor in Boston?

Flooring contractors in Boston are typically required to register as Home Improvement Contractors (HIC) with the Massachusetts Office of Consumer Affairs and Business Regulation (OCABR) before working on any existing one to four-unit residential properties in the city. These contractors may also be required to obtain a separate Construction Supervisor License (CSL) from the Massachusetts Office of Public Safety and Inspections (OPSI) before providing any type of structural flooring services.

HIC registration can be completed online via the OCABR's registration portal or in person at:

1000 Washington Street
Suite 710
Boston, MA 02118

Note that in-person registrants may be required to complete a pdf registration form. Also, the payment of a registration fee is required for all applicants, regardless of the registration method used. Inquiries concerning the HIC registration process for Boston-based flooring contractors can be directed to the OCABR at (617) 973-8787 or toll-free number (888) 283-3757.

On the other hand, flooring contractors that wish to obtain OPSI-issued Construction Supervisor Licenses may do so via the following steps:

  • Establish the scope of services they intend to provide and determine the type of CSL required
  • Verify that they have attained at least three years of building construction or design work experience or an acceptable equivalent
  • Complete and mail an Examination Registration Form, along with all stipulated fees, through the submission channels provided at the bottom of the form
  • Call (800) 813-6671 to schedule an examination date. Applicants are advised to wait for at least 10 days after submitting their examination registration forms before making this call

Applicants who complete these steps and successfully take and pass the licensing examination will subsequently be required to mail their score reports to the state's Board of Building Regulations and Standards (BBRS) at

Office of Public Safety and Inspections
CSL License Application
1000 Washington Street
Suite 710
Boston, MA 02118

Queries concerning the OPSI's construction supervisor licensing process can be directed to the office at (617) 727-3200.

Note that flooring contractors that fail to comply with the aforementioned mandatory licensing and registration requirements face statutory penalties of up to $5,000 in fines, imprisonment of up to two years, or a combination of both.

You can confirm your intended flooring contractor's HIC registration status via the OCABR's Home Improvement Contractor Registration Lookup platform, while CSL statuses can also be verified via the OPSI's Check a Construction Supervisor License platform.

How Much Do You Charge Compared to Other Flooring Contractors in Boston?

The cost of hiring a flooring contractor in Boston is typically determined by the following factors:

  • The nature and scope of your required flooring services
  • The size and current condition of the floor area
  • The type of flooring material involved
  • The labor intensity of the job
  • The flooring contractor's local reputation
  • Your location within the city

Note that professional flooring contractors typically calculate their prices using hourly, linear footage, square footage, and per-service rates, or a combination of one or more of these methods. Nonetheless, you should always find out how your intended flooring contractors calculate their rates when making hiring arrangements with them. It is also advisable to get and compare quotes for the job from at least three different flooring contractors in the city before making your final hiring selection. Some benefits of doing this include

  • It gives you an idea of the average cost of your required flooring services
  • It is an effective way to identify dishonest flooring contractors and avoid scams

Flooring contractors in Boston earn an estimated annual wage of $71,330. The list below indicates the average hourly wages for Boston flooring contractors and compares these figures with the average hourly wages of floor layers in other parts of Massachusetts along with other major cities in the United States:

Boston Flooring Contractors Average Hourly Wage
Springfield Flooring Contractors Average Hourly Wage
Cambridge Flooring Contractors Average Hourly Wage
New York City Flooring Contractors Average Hourly Wage
Philadelphia Flooring Contractors Average Hourly Wage
Washington D.C. Flooring Contractors Average Hourly Wage
Phoenix Flooring Contractors Average Hourly Wage
Los Angeles Flooring Contractors Average Hourly Wage
Indianapolis Flooring Contractors Average Hourly Wage
Chicago Flooring Contractors Average Hourly Wage
Source: U.S. Bureau of Labor Statistics

Source: U.S. Bureau of Labor Statistics

Are You a Member of the National Wood Flooring Association (NWFA)?

In addition to state-mandated contractor licensing and registration, it is always a good idea to check for membership with or certification by a professional association when searching for floor installers in Boston, especially if you wish to work with wood flooring materials. Floor installers that belong to or have been certified by a reputable professional association generally have certain advantages over non-member or non-certified floor installers, such as:

  • They are typically more knowledgeable and experienced
  • They generally gave better access to training, education, insurance, and other relevant industry resources
  • These associations offer consumers additional channels for dispute resolution in situations where their members act unprofessionally or provide subpar services

Some reputable professional associations that floor installers in Boston often join or obtain certifications from include:

  • The National Wood Flooring Association (NWFA)
  • The Floor Covering Installation Contractors Association (FCICA)
  • The World Floor Covering Association (WFCA)
  • The Builders and Remodelers Association of Greater Boston (BRAGB)
  • The Home Builders and Remodelers Association of Massachusetts (HBRAMA)
  • The National Association of Home Builders (NAHB)

Note that you should always verify any claims of affiliation or certification with professional associations made by your prospective floor installers before you enter into any agreements with them.

How Much Do You Charge for Floor Repairs?

Even though flooring products are typically built to last for years with proper use and upkeep, wear and tear problems are to be expected given the amount of foot traffic that floors receive every day. However, certain situations can not only reduce the lifespan of your floors but also seriously damage them. These include:

  • Poor/improper initial installation
  • Inadequate maintenance
  • Tracked-in dirt and debris
  • Scratches and dents from pet claws, furniture, and other similar objects

At least one or more of the following significant floor components are impacted by these damages:

  • Floor surface: this is the visible part of the floor and it typically receives the most foot activity. Dents, scratches, inadequate or improper upkeep, and sun fading are the most common causes of problems with this floor component
  • Subfloor: subfloors are typically not visible and are usually installed underneath the flooring material to give it support and ensure that it stays level. Problems with this floor component are usually caused by water-related damage
  • Joists: this floor component is typically installed underneath the subfloor and it supports the weight of the floor and the room above it. Joists play an important structural role in most buildings, and as such, all joist-related issues should be fixed as soon as they are noticed

Always confirm that your intended flooring contractor has the necessary skill set needed to rectify the specific type of floor damage that you are experiencing before entering into any agreements with them. You should also find out how much you will be charged for the required floor repair services before any work starts, agree on these fees, and get this agreement in writing.

Listed below are cost estimates for different floor repair services commonly offered by professional flooring contractors in Boston:

Estimates based on flooring material per square foot:

$1.50 - $3.75
$5 - $28.50
Engineered wood
$5 - $28.50
$7.50 - $13
$2 - $8
$2 - $9
$10 - $19
Source: U.S. Bureau of Labor Statistics

Estimates based on type of damage:

$100 - $1,200
Squeaky floors
$215 - $1,200
$250 - $700
$250 - $2,975
$250 - $2,975
Water damage
$1,325 - $6,000
Uneven floor
$2,100 - $20,000
Sagging/Sunken floor
$2,200 - $20,000
Source: U.S. Bureau of Labor Statistics

Estimates based on repair solution:

Floorboard repair (per board)
$100 - $400
Flooring replacement (per square foot)
$5.25 - $60
Floor patching (per patch)
$250 - $1,500
Floor surface repair (per square foot)
$5 - $25
Subfloor repair (per room)
$250 - $1,500
Subfloor replacement (per square foot)
$3.50 - $15
Floor joist repair/replacement (per joist)
$550 - $2,500
Floor refinishing (per room)
$850 - $1,600
Floor leveling (per room)
$1,350 - $20,000
Source: U.S. Bureau of Labor Statistics

Estimates based on floor location:

Bathroom (for 35 – 75 square foot floor)
$350 - $2,250
Mudroom (for 40 – 75 square foot floor)
$400 - $2,250
Kitchen (for 100 – 200 square foot floor)
$550 - $6,350
Foyer (for 100 – 200 square foot floor)
$550 - $6,300
Living room (for 300 – 400 square foot floor)
$950 - $10,000
Source: U.S. Bureau of Labor Statistics

What Kind of Flooring Services Do You Offer in Boston?

Finding out what kinds of services your intended floorers offer as well as the types of flooring materials that they specialize in working with are important steps to take when selecting flooring contractors in Boston. Professional flooring contractors in the city generally offer three main kinds of flooring services, namely:

  • Floor installations
  • Floor removals and replacements
  • Floor repairs and maintenance

These flooring contractors are also typically experienced and equipped enough to provide these services for a variety of popular flooring materials, like

  • Hardwood: hardwood flooring comes in several types, including solid hardwood, finished hardwood, and engineered hardwood, and is typically made from different types of wood species, such as mahogany, maple, oak, mesquite, jarrah, teak, bamboo, ash, walnut, and cherry. This type of flooring has the advantage of being very aesthetically pleasing, durable, and easy to maintain. However, it also has the disadvantage of being susceptible to scratches, dents, and water damage
  • Tile: tile flooring comes in several types, including ceramic, engineered, and porcelain tiles. This type of flooring has the advantage of being aesthetically pleasing and durable. However, it has to be installed by experts to ensure that it turns out even, level, and without any irregularities
  • Laminate: laminate flooring offers the same advantages as hardwood and tile flooring, and is also relatively cheaper than them. However, this type of flooring has the disadvantage of being susceptible to moisture damage
  • Vinyl: vinyl flooring typically comes in three main types, namely Sheet Vinyl, Luxury Vinyl Plank (LVP), and Luxury Vinyl Tile (LVT). This type of flooring is easy to maintain and is often used for kitchens and bathrooms because of its high water and moisture resistance, low cost, and durability
  • Carpet: carpet flooring is usually made with either natural or synthetic fiber. Natural fiber carpets are generally more environmentally friendly, while synthetic fiber carpets are generally more affordable, stain-resistant, and easier to clean.

Always confirm that your intended flooring contractor is aptly experienced in working with your preferred flooring material and also has the required tools needed to provide the specific kinds of flooring services you need. Make sure that you find out and agree on the cost of the flooring contractor's services before any work begins and insist on getting a written contract to this effect. Price ranges for common flooring services in the Boston area are listed below:

Laminate floor installation (per square foot, for mid-grade laminate)
$5.95 - $6.88
Laminate floor installation (per square foot, for solid-based epoxy)
$4.30 - $6.65
Vinyl floor installation (per square foot, for mid-grade tile)
$4.15 - $5.30
Linoleum floor installation (per square foot, for mid-grade tile)
$5.65 - $6.85
Wood flooring installation (per square foot, for mid-grade solid hardwood)
$8.75 - $12.25
Wood floor refinishing (per square foot)
$4.30 - $5.35
Ceramic tile installation (per square foot, for mid-grade tile)
$8.30 - $10.60
Tile and grout cleaning (per square foot, for cleaning and sealing)
$1.60 - $2.65
Tile removal (per square foot)
$3.95 - $5.20
Source: U.S. Bureau of Labor Statistics

Do You Refinish Hardwood Floors?

Floor refinishing is a floor maintenance process that involves sanding down hardwood floors and then coating them with stain or lacquer. This term is often erroneously used interchangeably with floor resurfacing, which refers to a different hardwood floor maintenance process that involves replacing old floorboards and grinding down uneven ones, and reinforcing floor planks with new nails.

Floor refinishing is a good option for renovating old hardwood floors, and it not only helps them regain and retain their natural beauty but can also provide you with a 100 percent ROI when done right. As such, even though it is possible to DIY floor refinishing or resurfacing projects, it is always a good idea to retain the services of a professional flooring contractor to achieve optimal results. The cost of refinishing hardwood floors in the Boston area typically ranges from $4 - $8.50 per square foot, with factors like the size of the floor area and the labor intensity of the job affecting the actual costs of these projects.

It is recommended that you refinish your hardwood floors every seven to ten years, which usually amounts to around four to six times during its life span. Nonetheless, you can consider refinishing your floors outside this recommended timeframe if you notice the following:

  • The floor has splinters
  • The floor is bending downwards from its edges
  • The floor has noticeable scratches
  • The floor is fading, turning gray, or showing other signs of discoloration
  • The floor has stains that are difficult to remove

Note that in some situations, refinishing may not be the best option and you may have to completely replace the flooring. These include situations where the floor:

  • Has suffered significant dent, scratch, or water-related damage
  • Has nails poking through
  • Is noticeably discolored
  • Is creaking or moving
  • Has already been refinished multiple times

Do You Offer a Warranty for Floors Installed?

Professional Boston-based floor contractors typically offer clients two types of warranties for their services. These are

  • Manufacturer Warranties: manufacturer warranties cover any defects in the flooring product. While the validity periods of these types of warranties are usually determined by the product manufacturer and the type of flooring material, many flooring-related manufacturer warranties offered in the Bostin area are usually valid for –
      • Hardwood: 25 years or more
      • Tile: 10 – 25 years
      • Laminate: 10 – 30 years
      • Vinyl: 10 – 20 years
      • Carpet: 10 – 20 years

These types of warranties are also typically nontransferable, meaning that any coverage they offer only extends to the original product buyer. However, some manufacturer warranties may include a transferability option that allows their protection to pass from one party to another. Note that this transferability is usually only applicable to flooring materials that are installed in residential dwellings

  • Installation Warranties: installation warranties cover any defects or errors in the work done by the floor installer. These types of warranties typically have validity periods of at least one year

Finding out whether or not you will be given warranties for your required flooring services is a crucial area to consider when selecting floor installers in Boston, and you should always get confirmation on this before finalizing agreements with any floorer in the city. It is equally important to carefully read any warranties that you are offered to understand their terms and avoid situations or actions that can result in these warranties being voided. Examples of these include:

  • Improper installation of the flooring material
  • Unapproved repairs
  • Negligence, poor maintenance, and improper use of the installed flooring material
  • Defects or damages caused by natural disasters

Will You Handle Clean-up after the Flooring Installation?

Finding out if your preferred flooring contractor takes responsibility for cleaning up after your floor projects and disposing of any debris generated during the job is another crucial area to consider when searching for flooring contractors in Boston. Floor installations and replacements typically generate a lot of debris, especially when done in commercial spaces, so you should always check for flooring contractors that offer post-installation clean-up as part of their services. Make sure that this is included in your service contract and ensure that the clean-up work is completed before the new flooring is officially used.

Listed below are tips for the proper cleaning and maintenance of different types of newly installed floors in Boston:

Flooring material Do's Don'ts
  • Wipe off spills promptly.
  • Dust and wipe regularly.
  • Use soft mops.
  • Use appropriate polishing material and cleaners recommended by the manufacturer.
  • Always use wood-specific floor cleaners.
  • Use soft-bristle brooms.
  • Never use wet mops.
  • Never wash floors with water.
  • Do not vacuum with a beater bar.
  • Do not use stiff brooms for sweeping.
  • Do not steam-clean the floor
  • Use floor protectors or glides on the bottom of furniture to prevent scratches and abrasions.
  • Remove dirt and grime through dust mopping or vacuuming. Use a damp mop occasionally, and always wipe the floor dry with a clean cloth.
  • Do not use soap-based detergents for cleaning.
  • Do not use abrasive cleaners, scouring powder, or steel wool.
  • Do not drag furniture on the floor.
  • Do not flood the floor with water or cleaner.
  • Never refinish or sand your floor.
  • Sweep and vacuum frequently.
  • Mop with clean warm water to remove stubborn dirt and rinse thoroughly with fresh water.
  • Always use cleaners recommended by the product manufacturer.
  • Do not use a vacuum with a beater bar.
  • Do not use abrasive cleaners, detergents, or "mop and shine" products
  • Clean spills as quickly as possible to avoid stained grout.
  • Always take precautions when moving heavy objects across the floor to avoid scratches and cracks.
  • Cover furniture and table legs with protectors to minimize scratching.
  • Consider caulking and sealing the floor after installation to extend its lifespan.
  • Never use scouring powder, steel wool, or any other abrasives that can scratch the tile's finish.
  • Do not use bleach or ammonia-based cleaners.

Do You Carry the Necessary Insurance Policy for Flooring Contractors in Boston?

According to the U.S. Bureau of Labor Statistics, approximately 540 work-related injuries were recorded among floor installers and floor finishers in 2020 alone. As such, even though Boston-based flooring contractors are only mandated to carry workers' compensation insurance for their employees, you should always ensure that any flooring contractor you hire also carries general liability and professional liability insurance. General liability insurance covers any injuries and property damage that may occur during the execution of your flooring project or as a direct result of this project, while professional liability insurance covers any errors or defects caused by the contractor.

To this end, ask your prospective flooring contractors to provide you with proof of their insurance coverage before signing any agreements with them. Reach out to the appropriate insurance providers to validate the contractor's insurance coverage and to also confirm that their minimum insurance limits will be adequate for the scope of your project. You can also contact the Boston Regional Office of the Massachusetts Department of Industrial Accidents at (617) 727-4900 and (800) 323-3249 to get more information on state-mandated workers' compensation insurance for Boston-based flooring contractors.

How to File a Complaint Against a Flooring Contractor in Boston

Complaints against flooring contractors in Boston can be filed both locally and at the state level with agencies like the Boston Consumer Affairs Division and the Massachusetts Attorney General's Office.

Unsuspecting homeowners seeking flooring services in Boston often run the risk of falling victim to fraudulent contractors in the area through scams like

  • Paying for services only to have the contractor do a poor job, leave the work unfinished, or abscond without doing any work
  • Paying premium rates for high-quality flooring materials only to have the contractor use inferior products for the job
  • Paying above the standard rate for required services because the contractor deliberately over-measured the floor area to jack their prices up

In 2021 alone, approximately 730 consumer complaints involving home improvement scams were filed with the Massachusetts Attorney General's Office, making this the second-most-common type of complaint filed by residents of the state that year. In February 2022, news station WWLP reported that a home improvement contractor in the Boston area had been ordered to pay over $150,000 as restitution to victims and also banned from doing business in Massachusetts after being found guilty of scamming homeowners in the area.

You can avoid becoming the victim of a home improvement scam when searching for flooring contractors in Boston by taking the following precautions:

  • Never hire door-to-door contractors
  • Get referrals to reputable flooring contractors in the city from friends, relatives, or sources like the Better Business Bureau and the National Wood Flooring Association
  • Compare rates from several flooring contractors
  • Make sure that your intended flooring contractor has been properly registered as a home improvement contractor and also holds a valid construction supervisor license where necessary
  • Ask for and check references, and also look up your intended contractor on platforms like the Better Business Bureau and Google Review
  • Make sure you are given a written contract for the project before any work starts and read it carefully before signing it. Do the same for any additional documents that require your signature
  • Never pay the full cost of your project upfront and keep advance payments to a maximum of one-third of the project's total cost

You can file complaints concerning fraudulent flooring contractors and unsatisfactory flooring services in Boston by contacting the city's Consumer Affairs Division at (617) 635-3834.

These types of complaints can also be filed with the Massachusetts Attorney General's Office, either through an online complaint portal or by mailing a pdf consumer complaint form to

Office of the Attorney General
Consumer Advocacy & Response Division
One Ashburton Place
18th Floor
Boston, MA 02108